Q: Does Kloudlee Come With Step-by-Step Instructions?
​A: Definitely, this is something we pride ourselves in. While Kloudlee is super intuitive and easy to use, the last thing we want is for you to not get as much benefit from Kloudlee as you can, simply because you don't know how to fully use it. You can visit our video tutorials page.

Q: What About Updates? How Do Those Work?
A: Since Kloudlee is 100% web-based, all updates happen automatically (no actions required on your side). You'll quickly notice that we're constantly improving Kloudlee.

Q: Will Kloudlee work on a mobile device or tablet?
​A: Absolutely! While there may be some challenges due to the size of the screen, you can access your account and work on your videos via a mobile device.

Q: Do I need a separate license for each of my computers i.e. work, home, etc?
​A: Kloudlee is 100% web-based; hence, you can access your account from anywhere as long as you have access to the internet.

Q: Will Kloudlee Work on a MAC or PC computer?
​A: Kloudlee is cloud-based so it can be used on both Windows and Mac operating systems. All you need is an internet connection and you're good to go.

Q: Can I embed via iFrame?
​A: Yes, when you select the Embed Code for your video content you will have the option to select iframe if needed. Learn more here.

Q: Can I work on my Kloudlee videos offline?
​A: No. As a web-based platform, you must be connected to the internet to access your Kloudlee account.

Q: Is Kloudlee safe from screen recording?
​A: Our team made sure to put in place securities to prevent downloading the actual source file. For screen recordings, in general, nothing is protected from screen recording.

Q: Does Kloudlee show me my video statistics and engagements?
A: Kloudlee does keep track of an extensive array of video metrics and data. You can view engagement & interaction by location, device type, and browser type, heavily promoting your most popular videos to the right audience.

You can also use heat maps to discover at-a-glance when videos are boring your viewers and when you have their full attention.

​Kloudlee also allows you to check out trends in re-watches, interactions, and drop-offs using engagement graphs, giving you a comprehensive overview of your audience.

Q: Will Kloudlee Sync Across All My Devices?
​A: Yes, Kloudlee syncs across all your devices. So, if you change a video on your laptop, Kloudlee will update your tablet, desktop, phone, and any other devices you may have, with the new version of that video.

Q: Does Kloudlee Work on Multiple Devices?
A: Yes! Kloudlee is a web-based platform that is easily accessible through most web browsers (we recommend Chrome or Safari).

​Kloudlee will work on all your devices, so you can easily access the latest version of your videos from your desktop, laptop, tablet, or smartphone.

Q: What are the supported video format of Kloudlee?
​A: Kloudlee currently supports mp4, mov, avi, and wmv video file formats.

Q: Can I use our company’s logo and link it to our website?
​A: Absolutely! From your Video Drive tab, choose the video you would like to use and customize the player. Please note this logo will show up on the video skin of your player. Learn more here.

Q: Is there a limit on the size of the Video Funnels I can create?
​A: The storage size and number of videos you can upload will be based on the plan that you get. With that said, there is no limit on the size of the funnels you can create (depth), allowing you to make them as long as you want. Learn more here.

Q: Do I need to install Kloudlee?
A: Kloudlee is a web-based platform, and there is no need to install it. However, you will need to use an internet browser to sign in to Kloudlee. After you register, you'll be emailed instructions on how to log into Kloudlee.

​Please check your spam folder if you have not received the email. Here are the instructions to log into Kloudlee.

Q: Can I Place Marketing Gates In My Videos?
​A: Yes, you certainly can! Kloudlee allows you to ask your audience to share your video to Facebook, Twitter, or LinkedIn before they can continue watching, so you can attract new followers to your brand. You can also capture new leads by using an email opt-in at any point in your video. Lastly, you can embed a clickable call-to-action button or image into your video. Learn more here.

Q: Does Kloudlee Have a 100% Moneyback Guarantee?
​A: Absolutely! Try Kloudlee for yourself. If you don’t love how easy and fast Kloudlee makes managing your videos, contact us within 30 days. We’ll refund 100% of your investment.